What are the benefits for businesses?
The Consortium for Research on Emotional Intelligence in Organizations released a summary of relevant research. Among the critical findings:
Experienced executive level partners in a major consulting firm with higher levels of emotional intelligence delivered a 139% incremental gain in profit over partners with lower levels of emotional intelligence.
In jobs ranging from medium to high complexity, top performers productivity ranged from 85% to 127% higher than average performers, and 2/3 of this difference is attributable to emotional intellectual factors.
Companies who assess emotional intelligence experience much less turnover, and a higher likelihood of trainees completing training programs.
Emotional intelligence impacts the bottom line, with many companies reporting productivity goals that are exceeded after emotional intelligence training.
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